South Central Apartments FAQs

Browse the South Central Apartments frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.

Booking & Check-In

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?

Check in time 2pm. Check out time 10am

Reception Hours:
Monday to Saturday: 08:00 - 18:00
Sunday 08:00 - 17:00

Q: Do you require a security bond upon check-in?

Yes, we will now be taking a $100.00 pre-authorisation via Visa, MasterCard and AMEX (WE DO NOT ACCEPT CASH). This will be used for any incidentals or mini bar charges that may be incurred throughout the guests stay. The pre-authorisation will take 5-10 business day to drop back into the guests account. You are required to present a valid credit card on arrival.

Q: Is after hours check-in available?

Yes – Please advise when making your reservation or contact South Central direct.

Reception Hours:
Monday to Saturday: 08:00 - 18:00 
Sunday 08:00 - 17:00

Q: Can I have a late check-out?

Late check-outs are subject to availability. Please enquire with reception if you would like to organise a late check-out. Please note: late check-out fees apply.

Q: When do I have to pay a deposit?

In order to secure your reservation, non-refundable accommodation charges are payable at the time the reservation is made. Please be advised that once payment has been taken the reservation is 100% non-refundable. We now have a 2% surcharge on all credit cards (Visa, MasterCard and AMEX only). This fee will be added to the total of the transaction. We do not accept cash payments. For all other bookings, a credit card is used to secure the booking. Your nominated credit card will then be charged your total accommodation charge 48 hours prior to check-in.

Q: What are the reception hours?

Office hours:

Monday - Saturday: 7am - 7pm
Sunday: 8am - 5pm

For Public Holidays and Long Weekend opening hours please contact South Central directly for further opening hours. For more information, please contact our staff on (07) 3214 6700.

Q: Can I book local attractions tickets at reception?

Yes - please enquire at Reception.

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Services & Facilities FAQ's

General information about our accommodation services and on-site facilities.

Q: Is there Internet or WiFi access available?

Yes – Free Wifi is available for guests.

Q: What facilities do you have?

Swimming Pool, Gymnasium, Dry Cleaning. 

Q: Is there car parking available?

Yes – One complimentary car space for each apartment. 

Q: Is all linen provided?


Q: How often are the rooms serviced?

Apartments are serviced every 7 days. Servicing can be requested, fees apply.

Q: Is the pool heated?


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Location FAQ's

General information about our location.

Q: How close is Brisbane CBD?


Q: Are there shops or restaurants nearby?


Q: Is there public transport nearby?

Yes - Bus, Train, Ferry

Q: What local attractions are in the area?

Suncorp Stadium, QPAC, Museum, Restaurants, Gabba, Queen St Mall, South bank Parklands, Little Stanley Street, Queensland Art Gallery, West End Markets

Q: How far away is Suncorp Stadium & The Gabba?

Suncorp Stadium (3km), The Gabba (3km)

Q: Where can I buy groceries locally?

IGA Supermarket is approximately 300 metres walk.

Coles Supermarket is approximately 600 metres walk

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